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“Charm is the ability to make someone else think both of you are wonderful.” – Caskie Stinnet

“The best index to a person’s character is how a person treats people who can’t do them any good or can’t fight back.” – attributed to Abigail Van Buren

“Stating clearly how much money is on the table, and what return it is likely to provide, has never been more important to business. For marketing, that has never been an easy question to answer. But it is time to start working out how.” – David Reed, contributing editor at Precision Marketing.

“Nothing is always absolutely so.” – Sturgeon’s Law, an adage derived from a quote by science fiction author Theodore Sturgeon.

“Ninety percent of everything is crud.” – Sturgeon’s Revelation, Theodore Sturgeon.

“In a hierarchy every employee tends to rise to his level of incompetence.” – The Peter Principle, Dr. Laurence J. Peter, 1968.

“Statistics: The only science that enables different experts using the same figures to draw different conclusions.” – Evan Esar (1899-1995), American Humorist